Is my order confirmed?
Yes—after checkout you’ll receive an email/SMS confirmation. If not, email care@Eatbalancd.com. When will my order ship and arrive? Processing is 1–2 business days; standard delivery is 3–7 business days in the US/Canada. See Shipping Policy for details.How do I track my package?
Use the tracking link in your shipment email or log in to your account.Do you accept returns?
Unopened items may be returned within 14 days. Opened/used items aren’t eligible except for damage/defect or an allergic reaction reported within the timeframe. See Returns & Refunds.Do you offer exchanges?
For damaged/defective items, yes. Otherwise, please place a new order and return the unopened product for a refund. What if my package arrives damaged? Email care@Eatbalancd.com within 48 hours with photos and your order number.Can I buy on Amazon?
Yes—Eatbalancd products are available on Amazon US & Canada. Please follow Amazon’s return process for Amazon orders.Do you ship internationally?
Select destinations are available at checkout. Duties/taxes may apply at delivery.Do you offer subscriptions?
Yes—common replenishment is every 60 days. Manage subscriptions in your account.Wholesale or corporate gifting?
Contact care@Eatbalancd.com with your details.